Dual Enrollment Program Coordinator

Department: Student Services Job Status: Full time academic year, part time summer

Reports To: Dean of Enrollment Management and
FLSA Status: Exempt

Educational Support Services

Work Schedule: Monday – Friday Travel Required: Yes

POSITION SUMMARY

The Dual Enrollment Program Coordinator will support the administrative and clerical needs of MCC’s dual enrollment program, while also providing leadership in the planning, development, implementation, and assessment of the dual enrollment program. Primary duties consist of advising and providing support to students, parents, and high school and college counselors and employees regarding dual enrollment and career pathway opportunities, policies and procedures. This position is a full-time academic year position, with part-time requirements in the summer months. Remote work options may be available and can be negotiated based on mutual agreement.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Advises students, parents, faculty, and staff regarding dual enrollment and career pathways opportunities, policies, and procedures.

• Manages the dual enrollment application, registration, and pre- and post-enrollment advising process which involves: coordinating with high school staff, ensuring accurate record keeping and enrollment of students, and communicating with enrolled students and families.

• Collaborates with multiple departments and units within the college to provide consistent and excellent student-focused service for dual enrollment students.

• Coordinates marketing material, recruitment, and outreach activities in collaboration with appropriate College personnel and partnering school site administrators. Promotes and encouraged dual-enrolled students to matriculate to the College upon high school graduation.

• Plans and executes innovative career pathway and dual enrollment events and programs.

• Cultivates relationships and manages communication with various populations including dual enrollment students and families, high school faculty, guidance counselors and administrators at partner high schools, staff and faculty at Miles Community College, staff at Office of Commission of Higher Education (OCHE) and Office of Public Instruction (OPI), and other statewide dual enrollment and grant coordinators.

• Represents Miles Community College at high school visits, on- and off-campus events, as well as regional, state, and national trainings, meetings, and conferences.

• Serve as an advisor for dual enrollment students and provide supplemental support for general advising functions for MCC as a whole. This may include pre-enrollment and orientation advising, transfer advising, placement test administration, and other functions as assigned.

• Other duties as necessary and assigned.

POSITION QUALIFICATIONS
Competency Statement(s)

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Attendance/Punctuality - Is consistently at work and on time.

• Business Acumen - Understands basic business practices.

• Change Management - Communicates changes effectively.

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.

• Delegation - Delegates work assignments; Matches the responsibility to the person; Sets expectations and monitors delegated activities.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

• Initiative - Seeks increased responsibilities; Takes independent action.

• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products and services.

• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Organizes or schedules other people and their tasks.

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

• Safety and Security - Observes safety and security procedures; Uses equipment and materials properly.

• Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to changing conditions.

• Inclusion – Provides an environment that is inclusive of all students and supports underrepresented students.

• Assessment – Assesses annual performance and works closely with the institutional research and enrollment management team.

EDUCATION & EXPERIENCE

Education: Bachelor’s Degree required. Three or more years of successful K-12 or higher education
related experience required.

Experience: Excellent interpersonal skills including professionalism, friendliness, and positive attitude; Ability to work independently and as part of a team; Strong organizational skills; Evidence of self-initiation and self-motivation for independent follow-through on projects; Ability to understand, summarize and present written information; Demonstrated commitment to inclusivity and working with diverse populations; Evidence of verbal presentation skills; Possesses technological literacy including experience in the use of computer software, word processing, spreadsheets, databases, presentation, internet, social media and email applications; Ability to travel and represent MCC in a professionalsetting; Ability to intermittently work a non-traditional schedule including evenings and weekends. Valid Montana driver’s license or ability to obtain Montana driver’s license by date of hire.