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San Jose-Evergreen Community College District in San Jose, California
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Date Posted 05/17/2019
Admin-Sponsored Programs, Grants, and Contracts
Employment Type Fulltime
Application Deadline 06/05/2019
Position Information


Position Title CASE MANAGER
Posting Number F19023
Close/First Review Date 06/05/2019
Department Student Health Center
Work Location San Jose City College
Position Status Full Time
Salary Range $71,270 to $97,833 Entry Level Annual Salary (Academic Salary Schedule 2017-2018); Maximum Salary Potential $124,022. Note: Actual Salary placement is based on candidate's verified education and experience.
Benefits Summary

Excellent fringe benefit package includes a pension, medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Faculty also receive paid sick leave.

Position Description


This faculty position is a full-time, 100% FTE (10 Months) Tenure Track position as Case Manager in the Division of Counseling & Matriculation, assigned to Student Health Center located at San Jose City College.

Assignment may include day and evening responsibilities.

This position is represented by the San Jose/Evergreen Federation of Teachers, AFT 6157.


1. Assess the psychological needs of students and develop an appropriate plan of action.

2. Provide direct crisis management services to students in distress.

3. Assist college faculty and staff with non-crisis student related issues when behaviors present in the classroom disrupt the classroom or indicate a student with psychological issues.

4. Oversee case management/support coordination process with appropriate on and off campus entities.

5. Develop and establish relationships with community agencies and resources for the benefit of students.

6. Research national trends and implement safety and support programs for students.

7. Coordinate with student service programs on campus to ensure effective programs are in place that address identified student needs.

8. Collaborate with Student Conduct Officer, Title IX Coordinator, Campus Police, Student Health Services, and Psychological Services on campus.

9. Establish and coordinate the Behavioral Intervention Team (BIT) that will develop, facilitate and evaluate intervention programs, as well as problem solve disruptive student issues.

10. Provide mental health and wellness education training and outreach to students, staff, and faculty.

11. Develop intervention and support strategies to manage potentially harmful or disruptive behavior to protect the safety and rights of both the student and campus community.

12. Make recommendations to campus officials on appropriate actions consistent with district policies and procedures.

13. Develop incident reports, monthly departmental reports and statistical data.

14. Maintain flow of communication through planned implementation of an electronic behavior reporting system.

15. Utilize the district’s computerized course prerequisite system.

16. Teach courses in assigned discipline by communicating subject matter clearly and effectively.

17. Adapt methodologies for students with special needs and different learning styles.

18. Demonstrate commitment to professional development, including but not limited to activities such as: participation in professional conferences, workshops, seminars, membership in professional organizations, research projects, publishing academic work, participation in statewide committees or organizations, etc.

19. Demonstrate sensitivity in working with students and staff of diverse racial, ethnic, academic and socio economic backgrounds, sexual orientation, and disabilities by showing respect for differences and the dignity of others.

20. Participate in faculty responsibilities such as: course and curriculum development and review, student learning outcomes and assessment, program review, committees, research and special projects as needed in the discipline/department or district.

21. Attend and participate in department, division and college meetings and keep posted office hours.

22. Meet record keeping obligations on time, e.g. grades, census, reports, rosters, textbook orders, and requisitions.

23. Maintain and provide current course syllabi as required by California Education Code and Board policy.

24. Foster a professional work and learning environment.

25. Perform other duties as required by the Collective Bargaining Agreement.

Required Qualifications


1. Master’s in Clinical Psychology


*The Equivalent

District’s Diversity Requirements
  • Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.


  • Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District’s hiring policy; or demonstrated equivalent transferable skills to do so.



Applicants applying under equivalency bear the responsibility of submitting the District’s Equivalency Application form with details and evidence of the factors (academic preparation and/or experience) that they believe to be equivalent of the required qualifications as listed on the Job Announcements. Application(s) for equivalency are required if the degrees are not in the exact discipline required for the applicable position, according the California Community College Minimum Qualifications (select link below to review).

NOTE: Equivalency review is for degrees not in the exact discipline, only. If you have a degree earned outside of the United States, a U.S. credential evaluation must be attached with your application materials. (See *Foreign Degrees section below).

California Community College Minimum Qualifications

District Equivalency Form

Foreign Degree

Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.

All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.

Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.

Desired Qualifications

1. Licensure as a Clinical Social Worker.

2. Possess demonstrated experience in crisis and behavior risk assessment.

3. Possess formal experience with crisis intervention and management.

4. Possess knowledge of community agencies and mental health resources.

5. Experience in planning and staffing Mental Health Outreach and Prevention activities.

6. Ability to lead individuals in team effort to sustain a healthy working environment.

7. Bilingual abilities (Vietnamese/English or Spanish/English) and multicultural experience desirable.

8. Formal and recent experience with crisis intervention and management.

9. Bilingual abilities, desirable.

Working Environment

Typical classroom environment.

About San Jose/Evergreen Community College District

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of fall 2018, with enrollment of approximately 18,631 students per semester, and an extremely diverse student population (Hispanic/Latino 44%, Black/African-American 4%, Asian/Pacific Islander 33%, American Indian/Native American 0.4%, White/Caucasian 9%) attaining educational goals reflecting 46% – AA Degree and Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse faculty consisting of 19% Hispanic/Latino, 27% Asian/Pacific Islander, 6% Black/African American, 1% American Indian/Native American, 41% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.

Important Information


San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.


Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request.

1. A completed online San José-Evergreen Community College District APPLICATION. 
2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement).
4. TRANSCRIPT – (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (*See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees).

Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement.

1. Only complete application materials will be considered. No exceptions.
2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee.
3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.
6. Meeting the minimum qualifications does NOT assure an interview. 
4. Application materials become the property of the District and will not be returned or duplicated.
5. Travel expenses to attend the interview are the responsibility of the candidate.
7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.

*Suggested services that provide foreign degree equivalency evaluation to U.S. degrees:

Academic Credentials Evaluation Institute, Inc.

Education Records Evaluation Services

International Education Research Foundation

World Education Services

Employment Services,
Human Resources, SJECCD 
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414

*Please mention to employers when applying for this job*
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