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Job Description

Position Title

Specialist, Academic Advising (Part Time)

Open Internally or Externally

External

If faculty, tenure track status

Not Applicable

Reports to (title)

Assistant Director, Academic Advising

Department

Academic Advising (Art, Comm & Mfg)

Requisition Number

P20132

Position Type

Replacement

Job Category

Part-Time Staff - Variable

FT/PT

Part-time

Initial Work Location

South City Campus

Starting Salary

$10.25 - $11.40

Job Open Date

11/25/2020

Open Until Filled

Yes

Job Summary

Work in the Academic Advising office as the initial contact for guests to the department. Perform receptionist duties in a positive, cheerful, professional, and enthusiastic manner. Assist with crowd management during the months with the highest intake of students. Work location and hours may vary depending on the need of the department.

Essential Responsibilities and Duties

Provide a warm and welcoming environment to all incoming students and guests of the Academic Advising office. Assist students in following directions on how to login to see an advisor. Effectively manage the load of students based on the number of advisors available at any particular time. Proactively notify advisors of demand of services. Monitor the purpose of visit and, if necessary, redirect students to other services as needed. Make students aware of waiting times when visiting an advisor for an appointment or as a walk-in. Refer students to campus resources. Access the department website information to provide students with quick answers to frequently asked questions.

Preferred Qualifications

Experience with higher education.

Minimum Qualifications

One year of work experience in related services.

Knowledge, Skills & Abilities

Dependable and reliable. Excellent interpersonal skills (i.e. listening skills, collaboration, negotiation). Have a cheerful disposition and enjoy working with a diverse staff and student body both over the phone and in person. Understand the functions of Student Affairs offices. Have a demonstrated ability finding information on the SLCC website. Organize and prioritize multiple tasks.
Ability to communicate effectively with a broad range of diverse people, ability, culture, ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural and ethnic background of community college students, faculty and staff, including those with disabilities.

Special Instructions

*Please indicate on your resume if your work experience is full-time or part-time and how many hours worked in a typical week. Include three references at end of resume.

The schedule for this position will be 3-7pm and Friday’s 12:30 to 4:30pm at the South City Campus Academic Advising office.

FLSA

Non-Exempt

SLCC Information

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”).

This position may require the successful completion of a criminal background check.